Product
Rover captures real-world interactions on the counter, the call, and the field. Ostronaut turns them into a ranked dashboard your operators can read, an API your agents can query, and role-specific playbooks your teams can use.
Layer 1
Your team already has these interactions every day, at the counter, on the call, in the field. Rover captures them on whatever surface fits how you work.
Four capture surfaces, one secure pipeline. Consent documented at every entry point, data kept in India, with retention and redaction you control.
Always-on ambient microphone for fixed-position conversations. Discreet enclosure, a status light so everyone can see it is on, and a physical mute. Captured media is encrypted end to end and stays in your region.
Built for the pharmacy counter, retail checkout, service desk, and reception. Quick to set up.
Bluetooth lapel microphone for one-on-one field conversations. Pairs with a phone or a Rover. Built for sales calls, doctor visits, field rep walks, and in-store consultations.
A phone or BYO camera adds visual context alongside the audio: what was on the shelf, what the customer pointed at, what was filled in on the form. Built for field-service visits, merchandising audits, and in-pharmacy compliance checks.
No hardware required. Record a meeting, upload a file, forward a call, or drop a WhatsApp voice note. Existing recordings can become the same event stream as Rover captures.
Rover sensor specs
These are operating specs for pilot planning, not surveillance features: where the sensor sits, how teams work around it, and what privacy control is visible before capture starts.
Tuned for the languages your frontline actually speaks, including the code-switching every shift has.
One sentence, three languages
Every capture surface ships with documented consent: signage for fixed-position, opt-in for wearable, recording disclosure for software. Data stays in India. Retention and redaction are yours to set.
Layer 2
Between a floor interaction and your Monday dashboard, Ostronaut turns raw signal into something your team can act on. Here is what it does for you.
Speaker diarization separates representative and customer turns without turning the pitch into biometric voice profiling.
Time-coded transcripts with the spoken language attached, tuned for the code-switching that trips up global tools.
Business events with a value attached: a missed substitute, a price objection, an unhandled stockout. The taxonomy is configured per industry.
Each moment routes to the responsible role, team, or system, based on the customer's deployment policy.
Live queries over one continuously refreshed store of signal, not a pile of separate reports.
Web dashboard
For the operator
Fleet view → store view → event timeline → action view. Search and filter by time, store, signal type, value at stake, or language.
Agent-ready API
For your AI
Your assistant asks ours: show me every event last week where a customer asked about a brand we do not carry, ranked by store. The underlying media never leaves Ostronaut.
Coaching artifact
For the team
A 90-second module tied to the execution gap. Built from the pattern, landed as a role-specific playbook.
“We built a true multi-agent system from the ground up, so every output is grounded, reviewable, and trusted.”
Coaching
When a moment is worth a follow-up, the same platform turns it into a 90-second practice scenario, built from the pattern and landed as a role-specific module.
Not a generic objection-handling module. And it compounds: every event we capture sharpens the next.
Curricula are written once and age. Real floor signals land every day, so the coaching gets sharper over time.
Event, captured
Tuesday, 4:12pm. A customer asked about a diabetes brand the store did not carry. A substitute path was not completed. Revenue risk and demand signal were routed.
Micro-coaching, generated
A 90-second scenario built from the pattern: the customer need, the expected response path, and the pass criteria to hold the relationship.
Scored against the same rubric the dashboard reads from.
Landed with the right role
Assigned to the role or team responsible for the playbook. Two minutes between shifts. The next interaction with the same shape is the measurement.
Fifteen minutes with the founder. We’ll walk through a live Ostronaut dashboard, and sketch what your first week of signal could look like.
